At We Are Feel Good Inc. our aim is for all our customers to be fully satisfied and 'feel good' about every product they have ordered. If for some reason you are unhappy with your purchase, please contact us at email@example.com and we will happily look at your inquiry.
*PLEASE NOTE THAT THE BELOW ‘RETURNS POLICY’ ONLY APPLIES TO PURCHASES MADE ON THE ‘WE ARE FEEL GOOD INC.’ WEBSITE.
If you purchased your product from one of our stockist (online or physical) please contact them.
- Please note, any damaged or faulty products will be fully refunded or exchanged, as long as we are notified within 48 hours of the customer receiving their product.
- Please allow 10-14 business days for return, exchange, or refund to be processed.
DAMAGED/FAULTY RETURNS PROCESS:
- Please email firstname.lastname@example.org with your order number (found on order confirmation email) and an image & description of your damaged or faulty goods.
- We will then provide you with a CN# & pre-paid return post label.
- Send your damaged or faulty goods back using your post label – please include your full name (used on original order) & CN#.
- Our team will arrange an exchange or refund.
CHANGE OF MIND:
- Please note that due to hygiene reasons WE ARE FEEL GOOD INC. is unable to process refunds or exchanges on any products unless faulty or damaged.
If for some reason you receive the wrong product, we will gladly exchange it for the correct order. Please contact us at email@example.com within 48 hours of receiving your order.
WE ARE FEEL GOOD INC.