We Are Here To Help
Call us at +61 488 422 844
Mon-Fri, 9am - 5pm WST
Dunsborough, Western Australia
Write to firstname.lastname@example.org
Why should I care what is in the sunscreen bottle?
Skin is our largest organ in our body and we absorb much of what we put on our skin. Just like the light can penetrate our skin, so can chemicals in the products we use on our skin penetrate. Many sunscreens on the market use toxic ingredients as their “active ingredients” and in order to block the Ultraviolet rays (UVA & UVB). We have worked long and hard to remove the known toxic chemicals from our sunscreen so that you can protect yourself from the sun without the nasty ingredients. Our sunscreen is oxybenzone, paba, parabens and preservative FREE.
PLUS, our range is packed full of nourishing emollients to moisturise and keep your skin looking and feeling soft and hydrated.
Do I need to use sunscreen every day?
ABSOLUTELY! Read our info on UVA and UVB rays and you will know that these dangerous suckers are around ALL YEAR LONG. Skin damage, including cancer can result from any sun exposure, including Winter sun too.
I only need sunscreen when I go to the beach, right?
Unfortunately, the sun doesn’t discriminate your surroundings. It beams it beautiful light wherever we may be so make sunscreen our daily habit. We do!
I tan really easily so I don’t need SPF50+ do I?
Wrong! A tan is basically your skin’s response to being injured or damaged from UV light. Your skin produces melanin (the pigment that colours or darkens your skin) when exposed to UV light in an effort to protect itself. A tan pretty much indicates DNA damage! Even when you have a tan, the UV light is still penetrating your skin and causing more damage. People with tanned skin are not immune to developing skin cancer.
What product should I use on my baby?
We recommend our Sensitive Sunscreen SPF50+ for babies and children or anyone with sensitive skin. Formulated specifically for sensitive skin, it is suitable for all skin types. As with any new product, always test a small area first.
What are “Active Ingredients”?
Basically, they are chemicals in the ingredients that make it work! In sunscreen, they are there to absorb or filter the ultraviolet light to stop you from burning and protect you from the harmful rays. We have developed our sunscreen to avoid known harmful active ingredients , or filters, like oxybenzone.
Are your products suitable for vegans?
There are no animal products in our range and because we LOVE animals we DO NOT TEST ON ANIMALS.
Is your product gluten free?
Sure is! No wheat products in any of our range.
You guys are so cool! How do I become a part of the Feel Good Team?
There are a number of avenues to become involved with the We Are Feel Good Inc Team. To apply for any of the roles below, please contact us at email@example.com and tell us why and how you would like to join our team.
How long does it take to process my order?
We aim to process all orders ready for dispatch within 48 hours of receiving.
What if I need to return my order?
Everything you need to know about returning and order can be found on our Returns page. Please note all returns must be received within 30 days of purchase and that we require proof of purchase.
How long will it take for my order to arrive?
Shipping of most standard orders within Australia take 5-7 working days after processing.
For more info about shipping and delivery please visit our shipping page.
What does Broad Spectrum mean?
Broad Spectrum sunscreens protect you from both UVA and UVB light. Both these are contributing factors to skin damage and skin cancer so always choose a broad spectrum sunscreen.
What does SPF mean?
SPF stands for Sun Protection Factor. It basically refers to how long the sunscreen will protect you before you start to burn (sunburn = sun damage).
Because some UV radiation still gets through the sunscreen and into your skin, the SPF number refers to roughly how long it will take for a person's skin to turn red. Sunscreen with an SPF of 15 will prevent your skin from getting red for approximately 15 times longer than usual (so if you start to burn in 10 minutes, sunscreen with SPF 15 will prevent burning for about 150 minutes).
A sunscreen with an SPF of 15 protects against about 93% of UVB rays, one with an SPF of 30 protects against 97% of rays and a sunscreen with an SPF 50 blocks 98% of UVB rays, according to the Mayo Clinic. Or, another way of looking at it is:
SPF 15 (93% protection) allows 7 out of 100 photons through
SPF 50 (98% protection) allows 2 out of 100 photons through
So, while it may not seem that you're increasing your level of protection by a significant amount, an SPF 50 sunscreen will block three times the radiation than an SPF 15 sunscreen would let through to your skin.
There is no sunscreen that can block 100% of UV rays, which is why it is important not to spend prolonged periods of time in the sun, even whilst wearing sunscreen.
The Skin & Cancer Foundation recommends using a sunscreen with an SPF of 50+.
What are UVA’s and UVB’s?
Both UVA and UVB are forms of ultraviolet light that penetrate the earth's atmosphere. UVA’s penetrate deep into the skin’s dermis which is the skin's thickest layer. They are around all day year round and can penetrate glass. Unprotected UVA exposure can lead to premature aging, wrinkling of the skin and cancer.
UVB rays usually burn the outer top level of the skin and exposure to these rays is a key factor in the cause of skin cancer and eye damage. Their strength can vary throughout the year and they are more prevalent in the Summer months, however they can reflect off sand and snow so It is important to protect yourself all the time when exposed.